Shipping Policy

Shipping Policy

Last updated: June 5, 2026

1. Processing Time Orders are typically processed within 1–3 business days. During high-volume periods or sales, processing may take slightly longer. You'll receive a confirmation email with tracking once your order ships.

2. Shipping Methods & Rates We offer several shipping options at checkout. Rates are calculated based on order weight, dimensions, and destination. Vinyl records and merchandise may ship separately if ordered together.

3. Domestic Shipping (US) Standard shipping typically arrives within 5–7 business days. Expedited options are available at checkout for faster delivery.

4. International Shipping We ship internationally to select countries. International orders may be subject to customs duties, import taxes, or fees imposed by the destination country — these are the buyer's responsibility. Delivery times vary by location and customs processing.

5. Packaging We take vinyl seriously. Records are shipped in rigid mailers or double-walled boxes with appropriate padding to prevent seam splits, corner dings, and warping. Merchandise is packed securely alongside or in separate shipments.

6. Lost or Damaged Shipments If your order arrives damaged or goes missing, contact us within 7 days of the expected delivery date. Please keep all original packaging for carrier claims. We'll work with you to make it right.

7. Address Accuracy Please double-check your shipping address at checkout. We're not responsible for orders delivered to an incorrectly entered address.

8. Contact Shipping questions? Reach us at support@thevinyluniverse.com